Privacy Policy — Alavi Studios
Last Updated: October 13, 2026
At Alavi Studios (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, protect, and share your information when you visit our website, create an account, purchase clothing products, or contact us.
Alavi Studios operates an independently developed website and maintains its own customer and order database. We use third-party payment service providers to process online payments.
By using our website, you acknowledge that you have read this Privacy Policy. Where applicable law requires consent for particular data-processing activities, we will obtain that consent as required.
1. Information We Collect
We collect personal information that is necessary to operate our clothing store, manage customer accounts, process orders, and provide customer support.
Personal and Contact Information
Full name
Email address
Phone number
Billing address
Shipping and delivery address
Customer Account Information
When you create an account, we may collect your name, email address, login credentials, account preferences, and other information needed to maintain your account.
Order Information
We collect and maintain information relating to your purchases, including clothing products ordered, quantities, prices, order numbers, order status, delivery details, and records of cancellations, returns, or exchanges.
Payment Information
When you make a purchase, payment information is processed through our third-party payment gateway. We may receive transaction references, payment status, payment method, and confirmation details needed to verify your order.
Your complete payment card details are generally handled by the payment provider rather than stored in our own database, depending on the payment service and its integration.
Technical and Usage Information
When you visit our website, we may collect technical information such as your IP address, browser type, device information, server logs, and website interactions, where these are collected by our systems.
2. How We Collect Your Information
We collect information through the following methods:
Directly from you: When you register, log in, place an order, enter delivery details, or contact us.
Through our website: When our website records account activity, order details, and technical information.
Through our database: When information submitted through our website is stored and maintained for account management and order processing.
Through payment providers: When a payment gateway processes your transaction and returns relevant payment confirmation or transaction information.
Through delivery partners: When information is exchanged with shipping providers to fulfill your order.
3. How We Use Your Information
We use your personal information for the following purposes:
Account Management: To create accounts, authenticate customers, maintain login sessions, and manage account-related requests.
Order Processing: To confirm purchases, maintain order records, process payments, prepare shipments, and manage cancellations, returns, and exchanges.
Delivery: To provide shipping partners with the information required to deliver your purchases.
Customer Support: To respond to questions, resolve complaints, and assist with orders and accounts.
Website Security: To protect accounts, detect suspicious activity, prevent fraud, and investigate technical or security problems.
Website Improvement: To maintain and improve website performance, troubleshoot errors, and improve the shopping experience using information available to us.
Marketing: If we send promotional emails or offers, we may use your contact information for those communications where permitted by law. You may opt out of promotional messages at any time.
Legal Compliance: To comply with applicable laws, maintain required business records, resolve disputes, and protect our legal rights.
We do not use personal information for purposes unrelated to those described in this policy unless we have an appropriate legal basis or obtain consent where required.
4. Customer Accounts and Database Storage
Alavi Studios maintains its own database to manage customer accounts and clothing orders.
Information stored in our database may include customer contact details, account information, order history, shipping information, and transaction references.
We use this information to provide account functionality, retrieve order records, support customers, and fulfill purchases.
Access to customer information should be restricted to authorized individuals and systems that need it to operate the website.
Customers are responsible for keeping their login credentials confidential and should contact us if they believe their account has been accessed without authorization.
We will take reasonable steps to protect account information and handle personal data in accordance with applicable law.
5. Third-Party Payment Processing
Our website uses a third-party payment gateway to process online payments.
When you make a payment, the payment provider may collect and process information such as payment card details, billing information, and transaction data in accordance with its own privacy policy and terms.
We may receive payment confirmation, transaction IDs, payment status, and other information necessary to confirm and fulfill your order.
We do not intend to store complete payment card details in our own database. The precise information handled by each party depends on the payment gateway and its integration with our website.
Please review the privacy policy of your chosen payment provider for details about its data-handling practices.
6. How We Share Your Information
We may share personal information only when reasonably necessary to provide our services, fulfill orders, maintain our website, or comply with applicable law.
Recipients may include:
Payment providers: To process payments, verify transactions, and prevent payment fraud.
Shipping and delivery partners: To deliver orders and provide tracking updates.
Website hosting and infrastructure providers: To host our website, database, and related systems.
Technical service providers: To maintain website functionality, troubleshoot problems, and protect website security.
Professional advisers: Where necessary for legal, accounting, or business advice.
Government and legal authorities: When disclosure is required by law or is otherwise lawfully necessary.
We may also disclose relevant information in connection with a business restructuring or transfer, subject to applicable law.
We do not sell customer personal information as a standalone business activity. If we introduce advertising, analytics, or other third-party services that involve additional data sharing, we will update this policy and provide any required notices or choices.
7. Cookies and Similar Technologies
Our website may use cookies or similar technologies to support login sessions, remember preferences, maintain shopping cart functionality, and improve website security.
The cookies and technologies actually used depend on our website's implementation.
You may manage cookies through your browser settings. Disabling certain cookies may affect login, checkout, or other website features.
Where required by law, we will obtain consent for non-essential cookies or similar technologies.
8. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
Depending on our technical implementation, these measures may include access restrictions, secure connections, authentication controls, database security, and monitoring for suspicious activity.
However, no online system or electronic storage method can be guaranteed to be completely secure.
If you suspect unauthorized access to your account or personal information, please contact us promptly using the details provided below.
9. Data Retention and Deletion
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
For example, we may retain information to:
Maintain active customer accounts.
Process and support orders.
Handle returns, exchanges, and complaints.
Maintain transaction and business records.
Prevent fraud and investigate security incidents.
Comply with legal obligations and resolve disputes.
When personal information is no longer required, we will take appropriate steps to delete it or otherwise handle it in accordance with applicable law.
Deleting a customer account may not immediately remove all associated order records where retention is legally required or necessary for legitimate business purposes permitted by law.
10. Your Privacy Rights
Subject to applicable law, you may have the right to:
Request access to personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of personal information, subject to applicable exceptions.
Withdraw consent where processing is based on consent.
Request information about how your personal data is processed.
Exercise any additional rights available under applicable privacy laws.
To submit a request, contact us using the email address in the Contact section. Please describe your request clearly so we can identify the relevant account or information.
We may need to verify your identity before processing a request. We will respond within the period required by applicable law.
11. Children's Privacy
Our website is intended for individuals who are legally permitted to use our services under applicable law.
We do not knowingly collect personal information from children in circumstances where such collection is prohibited or requires authorization that has not been obtained.
If you believe that personal information has been collected inappropriately from a child, please contact us so that we can review the matter and take appropriate action.
12. Third-Party Websites
Our website may contain links to third-party websites or services. These services operate independently and may have their own privacy policies.
We are not responsible for the privacy or security practices of external websites that we do not control. We encourage you to review their policies before providing personal information.
13. International Data Processing
Our website hosting provider, payment gateway, or other service providers may process or store information in countries outside your country of residence.
Where required by applicable law, we will take appropriate measures to protect personal information during international transfers.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, database systems, payment services, business practices, or legal requirements.
Any revised version will be published on this page with an updated “Last Updated” date.
We encourage customers to review this page periodically.
15. Contact Us
If you have questions about this Privacy Policy, wish to access or correct your personal information, or want to request deletion of your account or personal data, please contact us.
Business Name: Alavi Studios
Email: alavistudios@gmail.com
Website: Your official Alavi Studios website
Privacy Requests: Please email us with the subject line “Privacy Request” and describe how we can assist you.
We will review your request and respond in accordance with applicable law.